Return

You can return your order within 30 days of receiving it.

Return shipping costs are generally borne by the customer.

Yes. If your order contains multiple items, you can select which item(s) you would like to return in the return center.

We usually review return requests within a few business days. During peak periods (e.g., weekends or high request volumes), processing may take slightly longer.

We use multiple return locations. To ensure your return is sent to the correct address, you will receive the appropriate return address by email after submitting your return request.

Yes, refunds are generally issued using the original payment method.

Once your return has been received and inspected, the refund will be processed. Processing may take up to 10 business days. Please note that depending on your payment provider, the credit may take a few additional business days to appear in your account.

Please contact our customer support first so we can resolve the issue quickly and easily with you.

If you open a PayPal or bank dispute directly, this may delay processing. Additionally, it may void our voluntary return promise (e.g., the 30-day guarantee).

Refusing delivery does not qualify as a proper return. Any additional costs incurred (e.g., return transport, fees, customs charges, or loss) may be deducted from the refund amount or charged separately.